Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesJen’s review — The overall condition is balanced for the price. Make some furnishings and clean up it would be a cozy place.
|Recommended: YesTRACE IS AWESOME — I just moved in, and Trace has been the biggest help. He's been super friendly and nice, and very good at communicating. Couldn't ask for better service.
|Recommended: YesUniversity Gateway — Great place to live overall Maintenance could be better at responding, but location and everything else is good
|Recommended: YesGood for a college apartment — The maintenance crew have taken several months to get back to me about basic repairs but otherwise it's pretty good.
|Recommended: NoMaintenance is AMAZING — I entered a request for light fixtures and they were fixed immediately. Very impressed.
|Recommended: YesTenant — Things are wonderful here
|Recommended: YesBig mac — Yee it all right
|Recommended: YesGreat people all around — They are friendly and work with you no matter the situation
|Recommended: YesThe best in Orem — The Gateway is great. You can find everything close. Bus stop, grocery, clothing store, places to eat... I love to live here.
|Recommended: YesIt’s great — Fun place Easy to find parking, hardly any noise
|Recommended: NoThe good reviews are fake from management - look at google for valid reviews
|Recommended: YesGreat people working here, so helpful and kind — the staff are all so helpful and kind whenever you have a confusion or a problem, they are right on board to helping solve it right away. they are also very flexible and you can tell they are trying to make sure your experience is a good one.
|Recommended: NoJust...Why — University Gateway. Make sure that you take a look at it in another avenue than just through UVU Housing here, you see what people really think and how it's really portrayed, unlike the facade they portray there.
Before I go off, the reason I didn't leave is because it was close, conveniently so, to campus, and especially to the Keller Building, where I did most of my MBA work. It gets credit for its closeness to campus, but that's about it.
Despite holding regular clean checks every other month or so, they allow for the general living conditions to degrade. Be prepared to submit SEVERAL work orders to get things fixed, and maybe SEVERAL MORE for the same issues. In my case, a water issue from the floor above us caused a hole to open up in the bathroom ceiling, and it took no less than FIVE work orders for the maintenance people to fix it properly.
Did you assume this was student housing Oh, no. No, the management at this place allows for older individuals and their own staff to stay on-site, which isn't a problem itself. No, the problem arises when the people above you friends of the manager or maintenance have like half a dozen kids who stomp around, cry, scream, or otherwise cause a ton of noise. Quiet hours are 10 PM - 7 AM, so as long as they're not making noise within those hours, management won't do jack to help address the problem. That's also to say nothing of the dog these people had locked in their home when they both worked, which would cry and whine all day long. This latter problem got worked out, but it took a while.
Management is also generally apathetic. Yes, I'm aware that it's difficult to run an apartment complex and that the job comes with its fair share of issues, but if you look at the whole manager vs. leader concept, these people are unexceptional and do not care. They are bosses, not leaders. New management, even a new property management company current Nelson Partners would benefit this place new eyes and perspectives are needed BADLY.
Also, don't plan on having a pool at your disposal. Yes, the complex has one, and no, it hasn't been usable for nigh unto a year. Saw some friends of management in there the other day though... see images below
They also punished the whole complex for laundry room hours due to the sins of a few. see image below
In conclusion, if you want your living situation to not be a problem, don't live here. If you just want to worry about schoolwork and relationships only, don't live here. Living here gives you a whole slew of new problems to deal with. Again, I only stayed because of all my stuff and the convenience factor. I wouldn't recommend this place to anyone. Do your research on places around here before you pay for anything. Look into the Green, into Wolverine Crossing, into other places around here. A good deal would be about 400-500 a month, give or take.
Management, if you read this, shape yourselves and this place up. If you see this and don't like it, tough. If I see it get deleted, I'll put it back as many times as it takes. If you take action against me, I'll take action against you. Let the games begin.
|Recommended: NoUniversity Gateway. Make sure that you take a look at it in another avenue than just through UVU Housing here, you see what people really think and how it's really portrayed, unlike the facade they portray there.
Before I go off, the reason I didn't leave is because it was close, conveniently so, to campus, and especially to the Keller Building, where I did most of my MBA work. It gets credit for its closeness to campus, but that's about it.
Despite holding regular clean checks every other month or so, they allow for the general living conditions to degrade. Be prepared to submit SEVERAL work orders to get things fixed, and maybe SEVERAL MORE for the same issues. In my case, a water issue from the floor above us caused a hole to open up in the bathroom ceiling, and it took no less than FIVE work orders for the maintenance people to fix it properly.
Did you assume this was student housing Oh, no. No, the management at this place allows for older individuals and their own staff
|Recommended: YesGood — Overall this place is a really good first apartment. Its cute and affordable.